Privacy Policy

At Lambo, we are committed to ensuring that your personal information is protected and never misused. We process personal data about you in accordance with this privacy policy. We process personal data about you in accordance with this privacy policy (“Privacy Policy”). We process personal data in compliance with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable laws. This includes respecting user rights such as the right to access, rectify, delete, or restrict processing of personal data. We also process data based on lawful grounds, including user consent, contractual necessity, and legitimate interests, as required by applicable laws.

This Privacy Policy applies to all users of the Platform (defined below), regardless of their location, subject to applicable legal requirements. Where local laws impose additional obligations, we adapt our practices to ensure compliance while maintaining consistency with our global data protection standards.

We do not sell your personal information to anyone and only share it as outlined in this Privacy Policy or when you ask us to.

The term “Platform” collectively refers to our websites, mobile applications available on App Store and Google Play, and any other digital or physical services provided by Lambo.

By accessing or using the Platform, you confirm that you have read, understood, and agreed to the terms of this Privacy Policy. We take responsibility for the personal information we collect about you, and we aim to be transparent about how we handle it, and give you control over it.

If you have any concerns about providing information to us or the use of that information as described in this Privacy Policy, you should not use our Platform.

In this Privacy Policy, “Lambo”, “us”, “we” or “our” refers to Lambo Communications LLC, Reg number: 5586413, which has its registered address at 3000 El Camino Real, Building 4, Suite 200, Palo Alto, CA 94306.

If you have any questions, concerns, or require further clarification regarding this Privacy Policy, please use our contact form available [here].

Privacy policies can be complicated. We have tried to make ours as clear and as accessible as possible. To help, we have also summarized how we handle your personal information at Lambo in our privacy principles below. These principles reflect our commitment to protecting your privacy and ensuring compliance with applicable data protection laws, including the GDPR and CCPA.

We collect personal information through the following methods:

We gather personal information that you provide directly to us, such as when you register or update your account, including your name, email address, phone number, and date of birth. This also includes information shared when you contact us for support, participate in surveys, or engage in Platform activities such as promotions or donations.

Additionally, we collect information automatically through your use of the Platform. This includes technical data, such as your device type, operating system, browser type, IP address, and language preferences, as well as usage data like interaction logs (e.g., pages visited, time spent on the Platform, and session activity). We use Сookies and similar technologies to collect some of this data, and further details are provided in the “Information Collected by Cookies and Other Tracking Technologies” section of this Privacy Policy.

If you are a resident of the European Economic Area (EEA), we process your personal information based on the following legal grounds:

For users in California, we collect personal information in accordance with the California Consumer Privacy Act (CCPA). This includes collecting and processing personal information for purposes such as providing services, maintaining the functionality of the Platform, ensuring security, preventing fraud, complying with legal obligations (e.g., tax and accounting), and supporting legitimate business purposes like customer service, product improvement, and analytics. Notices are provided at or before the point of collection, detailing the categories of data collected and the purposes for its use. While we do not sell personal data as defined by the CCPA, we respect your right to opt out of the sale or sharing of your data. For more information, refer to the “11. YOUR RIGHTS” section of this Privacy Policy.

For users outside the EEA and California, we process personal information in compliance with applicable local laws, which may include obtaining consent, fulfilling contractual obligations, or pursuing legitimate business purposes.

We collect personal information that you share with us when you contact us or interact with us through our Platform, email, phone, events, or otherwise, or other means.

For example, you will provide information to us when you create an account, manage your user profile, participate in any interactive features of the Platform, request our e-newsletter or other marketing communications, participate in a promotion or survey, request customer support or otherwise communicate with us.

The personal information we may collect includes:

In addition to the personal information already listed, Lambo may collect the following data:

If you provide personal information about another individual, you must ensure that they have consented to the sharing of their data and are aware of this Privacy Policy.

All payments are securely processed by our payment service provider, Stripe. The Platform does not store full payment card details but may access aggregated transactional data for analytical purposes. For more information on how your payment information is handled, please refer to Stripe's Privacy Policy.

We use this information so that we can see how well our Platform is working, how it is used and what users look at most.

We automatically collect information about you including:

Device Information. We collect device-specific information when you access the Platform from a computer, mobile, and/or other device, including your hardware model, operating system and version, unique device identifiers, mobile network information, country of access, crash reports, request and referral URL’s and system activity details.

Software Information. We collect software-specific information about your use of the Platform, such as which version of our software and what updates you have installed or use, and the presence of required plug ins.

Use Information. We collect information about your use of the Platform, including the type of browser you use, the language you prefer, access times, pages viewed, user activity, interactions with other users, your internet protocol address and the page you visited before navigating to the Platform.

Information Collected by Cookies and Other Tracking Technologies. We use various technologies to collect information, and this may include sending cookies, web beacons, Flash Cookies, or other tracking technologies. We also collect and handle information about how you engage with our promotional campaigns and advertising online, outside of our own websites (for example, on Google, YouTube, and on social media).

We use third-party tools, such as Google Analytics, to analyze Platform performance and improve our services. Google Analytics may also use collected data to deliver personalized advertisements across its networks. For more information, refer to the Google Analytics Privacy Policy.

Нow You Can Manage Cookies and Tracking Technologies. You can adjust your cookie preferences in your browser settings or use tools available on our Platform. Note that disabling Cookies may limit certain features, but necessary Cookies will remain active to support essential functions.

Your Rights. Under applicable laws, you have the right to:

Cookies. Your browser uses so-called Cookies. Cookies are small text files that your browser stores on your hard drive. If you access the Platform again, Lambo may retrieve the stored cookie information. Personal data may also be stored in Cookies. The execution of programs or the transmission of viruses to your computer is not possible. We and our service providers use browser and Flash Cookies and other common online tracking technologies, including small graphics known as counting pixels, pixel tags, web beacons or clear GIFs, which are used in connection with the provision of our services to track the use of the online service by our users. We generally refer to such other tracking technologies and Cookies as “Cookies”. We would also like to point out that you can generally prohibit the use of Cookies or delete Cookies in your browser settings. Unless you change settings in your browser and continue use the Platform, all Cookies are used. Please refer to the manufacturer's instructions for further details on the specific procedure. If you prohibit the use of Cookies, functional impairments are possible.

Lambo uses various types of cookies, namely necessary Cookies, functional Cookies, Cookies for analytics and Cookies for marketing purposes. In the following you will receive more information about these various types of cookies including the respective data processing as well as the engaged service providers.

Within Lambo, we pass on your personal data exclusively to those units and persons who need this data to fulfil their contractual and legal obligations or to execute our legitimate interest.

Some functions of our website cannot be offered without the use of technically necessary Cookies.

In these Cookies, we collect technical communication and usage data, such as the IP address, technical log information, login information if applicable, and a unique cookie ID, which enables us to recognize you when you return to our website.

The legal basis for processing this data is our legitimate interest in ensuring the functionality and security of the website. In jurisdictions where local laws require it, we may rely on your consent to process this category of Cookies.

Necessary Cookies are usually deleted automatically as soon as you close your browser (so-called session cookies). Some are stored for a maximum of 999 days.

Functional Cookies are used to enhance your browsing experience by remembering your preferences, such as font, country, and currency settings.

These Cookies are not required, but they simplify your visit to the website by storing communication and usage data, such as font, country and currency settings, as well as a unique cookie ID, which enables us to recognize you when you return to our website.

The legal basis for processing your personal data with these Cookies is your explicit consent, as required by applicable laws.

The Cookies containing your personal data are usually deleted automatically as soon as you close your browser (so-called Session Cookies). Some are stored for a maximum of 13 months in order to retain certain settings you have made when you return to our website.

The provision of your personal data is not necessary for the use of the website. Declining these Cookies may impact the presentation and usability of certain features.

Lambo uses various Cookies for analytics purposes, e.g. to better understand user behavior on the website, optimize performance, and enhance our services.

For this purpose, we collect technical communication and usage data, such as the IP address, technical log information, login information if applicable, and a unique cookie ID, which enables us to recognize you when you return to our website. We also collect certain data in connection with your order as well as analysis data, i.e. aggregated data on which conclusions are drawn.

The legal basis for processing your personal data with these Cookies is your explicit consent, as required by applicable laws.

The Cookies with your personal data are stored for a maximum of 13 months. You can manage or opt out of these Cookies through your browser settings or our cookie management tool.

The provision of your personal data is not necessary for the use of the website.

Lambo uses various Cookies for advertising and targeted marketing purposes, e.g. to deliver personalized advertisements based on your browsing behavior and interactions with the Platform. This also includes the use of Cookies from various social media providers, such as Facebook.

For this purpose, we collect technical communication and usage data, such as the IP address, technical log information, login information if applicable, and a unique cookie ID, which enables us to recognize you when you return to our website. We also collect certain data in connection with your order as well as analysis data, i.e. aggregated data on which conclusions are drawn.

The legal basis for processing your personal data with these Cookies is your explicit consent, as required by applicable laws.

Cookies with your personal data are stored for a maximum of 817 days, in line with our advertising and marketing needs.

The provision of your personal data is not necessary for the use of the website. You can manage or opt out of marketing Cookies through your browser settings or the cookie management tool available on our Platform.

We will send support communications emails to you if you are a user of our services.

When you subscribe to our newsletters, you provide your name, email address, and, where applicable, your phone number. We use this information to send you marketing emails or SMS messages, if you consent to receive them. These communications may include updates, promotional offers, and other information we think you might find valuable.

To analyze and improve the effectiveness of our communications, we may track metrics such as click rates and open rates. You can opt out of receiving these communications at any time by clicking the "unsubscribe" link in emails or following the opt-out instructions provided in SMS messages.

We may use third-party platforms to manage and deliver these communications. These platforms process your personal information on our behalf and in accordance with applicable data protection laws.

If we engage third-party providers for this purpose, we will notify you of their involvement through updates to this Privacy Policy or by other appropriate means, in accordance with applicable legal requirements.

We like interacting with you on social media. You may use social media to contact us about our Platform, or to let people know what you think about our Platform. We review publicly available social media and online sites to get a better understanding of what people are saying about us, and our products, technology and services and to assist customers who prefer to contact us through social media.

The information we collect from social media and online sites, including Facebook, YouTube, Twitter, Pinterest, Line, and Snapchat, sometimes includes personal information that has been put online and is publicly available. We make sure any information we use is properly credited to its source or is made anonymous.

These online and social media sites typically have their own privacy policies explaining how they use and share your personal information. You should carefully review those privacy policies before you use these sites to make sure that you are happy with how your personal information is being collected and shared.

When you are registered and posting, we record the IP address that the post originated from. We also may retain server logs which include the IP address of every request to our server.

You may share personal information with us when you visit us in person our stands and events, such as your name, contact details.

If you have Wi-Fi or Bluetooth enabled on your phone (or other device) when you visit us at our stands and events, we may also collect limited personal information through your device.

In addition to the information that we collect directly from you, we also collect certain of your information from following third party sources.

App Stores or Distribution Channels. The Platform that are distributed through app stores or distribution channels, such as the Apple App Store, Google Play and other Chinese Android app store, may also request permission to automatically collect other information from your mobile or other device. The Platform may only collect such information with your explicit authorization in accordance with your device operating system’s permission process.

Apple App Store. The Platform that is distributed through the Apple App Store may also request permission to automatically collect other information from your mobile or other device. The Apple App Store may collect information regarding customer activity on the Apple App Store and aggregate that information to understand which part of Apple’s services are of most interest to you. More information on Apple’s privacy policy can be found here. We may only collect such information with your explicit authorization in accordance with your device operating system’s permission process.

Google Play. The Platform that are distributed through Google Play may also request permission to automatically collect other information from your mobile or other device. Google Play may collect device-specific information to help the user decide on which devices the user would like purchases to be available for use. In mobile applications, Google Play may use identifiers specific to your device to serve you more relevant advertisements. More information on Google’s privacy policy can be found here. The Platform may only collect such information with your explicit authorization in accordance with your device operating system’s permission process.

Mobile Platforms. If you use or access the Platform on your mobile device and/or tablet, we receive information about you from the app stores and other mobile platform providers. This information includes your username and/or device ID and the fact that you made a purchase, for instance, but does not include any sensitive or financial information. Some of our mobile platforms also may send information to us that you authorize them to provide. Our mobile products also may request additional personal information from you, such as push notification tokens, your precise location or contact list, and we will collect this information only if you give us your explicit consent.

Third Party Services and User Information. We may allow third parties to serve advertisements in connection with the Platform, to provide analytics services and provide you with other services, such as social media, rewards programs and tournaments. These third parties may use cookies, web beacons and other technologies to collect information about you on the Platform and other websites and online services, such as your name, profile picture, email address, your internet protocol addresses, identifiers associated with your mobile device or applications on the device, pages viewed, time spent on pages, links clicked and conversion information. Some of such third party analytics and advertising services may offer you a choice to opt-out of the collection and/or sharing of this information. This Privacy Policy does not apply to and we are not responsible for, third party cookies, web beacons or other tracking technologies. In addition, we may also receive information about you when other users choose to share their contact lists with us.

We have identified the provider names of some of the third-party analytics and advertising services we use. We take no responsibility for the content or privacy practices of any third party services. We encourage you to carefully review the privacy policies of any third party services you access. Please see the links below to learn more about the data practices of our third-party service providers:

    Google Analytics: google.com/analytics

Our main reason for collecting and using your personal information is to provide and improve the service and products.

We process your personal information based on the following legal grounds:

We retain your data only for as long as necessary to provide the service you have requested and thereafter for a variety of legitimate legal or business purposes. These might include retention periods: (i) mandated by law, contract or similar obligations applicable to our business operations; (ii) for preserving, resolving, defending or enforcing our legal/contractual rights; or (iii) needed to maintain adequate and accurate business and financial records.

We use the personal information you share with us for the following purposes and on the following legal grounds:

We use the personal information collected from your online interactions, either by itself or in combination with other personal information, to identify and fix issues with our Platform, ensuring it works better for you and other users.

Additionally, we monitor your use of the Platform and how you engage with our promotional campaigns and advertising to:

Lambo does not make decisions involving algorithms or profiling that have significant legal or similar effects on you.

You have the right to object to the monitoring of your use of our Platform and your engagement with promotional campaigns and advertising unless we can demonstrate a legitimate interest in processing this data for specific purposes.

We may use your personal information for the following purposes and based on the following legal grounds:

Data protection and privacy laws usually require us to have a legal basis or lawful grounds for handling personal information. Broadly, that means that we have to have a legal justification for handling your personal information.

For the most part, we need to handle your personal information to be able to

We rely on our contractual arrangements with you as the lawful basis on which we collect and process your personal data when you make an order for products and services.

Sometimes, our use of your personal information is not strictly necessary for us to be able to provide you with our products and services, or for them to work properly. In those circumstances, we have what's called a "legitimate interest" in handling your personal information; our "legitimate interest" may be to:

Where we rely on our legitimate interests, we will always make sure that we find the balance between these interests and your rights.

In some cases, we will use your personal data because it is necessary for us to comply with a legal obligation (such as if we receive a legitimate request from a law enforcement agency).

Finally, there will be certain personal information that you share with us which we specify as being optional (for example, to send you advertising and marketing communications or to monitor your use of the Platform). We will ask you to provide consent for such data processing to confirm that you are agreeing to our use of your information in that way. You can ask us to delete that information at any time by using our contact form available [here].

No matter the location we collect explicit consent from all users in order to send our marketing emails. To join the subscribers’ list you should give us your consent to receive such newsletter. You can opt out of receiving marketing emails at any time by clicking the “unsubscribe” link found within our emails and changing your contact preferences.

No matter the location we collect explicit consent from all users in order to send our marketing emails. To join the subscribers’ list you should give us your consent to receive such newsletter. You can opt out of receiving marketing emails at any time by clicking the “unsubscribe” link found within our emails and changing your contact preferences.

Certain processes, procedures, and systems within Lambo may involve sharing personal information across internal teams. This is done only when necessary to provide our services, improve operations, or comply with legal or regulatory obligations.

Access to your personal information is strictly limited to authorized staff members who require it to perform their job duties. All staff members are trained to understand the importance of protecting personal information and are required to adhere to strict confidentiality obligations.

We share your personal information with certain third-party service providers. They only have access to the personal information they need to perform those services. These disclosures are based on our legitimate interests, compliance with legal obligations, or the performance of a contract with you. They are required to keep your personal information confidential and may not use it other than as we ask them to and always in accordance with this Privacy Policy. They are required to comply with applicable data protection laws, keep your personal information confidential, and use it only as instructed by us. Those third-party service providers fall into the following categories:

We want to make sure that our advertising and marketing is relevant and interesting to you and our other customers. That means we work with third parties to help us understand how well our online advertising works or to reach people who are more interested in Lambo products. These third parties may set Cookies on our website (more information on this can be found in the Cookies section of this Privacy Policy).

The processing of your personal information for advertising and marketing purposes is based on your consent, as required by applicable laws.

We will also share limited personal information with:

These third parties are required to process your personal information only for the purposes specified by us and in accordance with applicable data protection laws.

You have the right to withdraw your consent for the use of Cookies or data processing for advertising purposes at any time by adjusting your settings or by using our contact form available [here].

We share certain personal information with third parties who help us to detect and prevent fraudulent transactions. The information we share with those third parties includes some of the information that you share with us (such as, your contact details and information about the transaction), and some of the information from your online interactions (such as the IP address of your device). That information is used to determine whether a transaction could be fraudulent. They are responsible for their use of your personal information and will use it for the purposes set out in their Privacy Policy. Third parties are required to process your personal information in compliance with applicable data protection laws and their contractual obligations to Lambo.

Also, we can share your personal information with companies, organizations, or individuals outside of Lambo in the following cases:

We will also share your personal information if we are required to do so by law, including in response to a legal process, such as a court order or subpoena, or to comply with other national, state, provincial or local laws.

We may also share aggregated or de-identified information, which cannot reasonably be used to identify you, and we ensure that appropriate safeguards are in place to prevent re-identification. When we provide this information, we perform appropriate procedures so that the information does not identify you and we contractually prohibit recipients of the data from re-identifying this information to associate the information with you.

If you would like more information on how we share your personal information, please use our contact form available.